At **Beeskart24.in**, we strive to provide high-quality products and an exceptional shopping experience. However, if you are not fully satisfied with your purchase, our return policy is designed to ensure a smooth and hassle-free return process.

1. Eligibility for Returns

- **Electronics**: Most electronic items can be returned within **7 days** of delivery, provided they are in their original condition and packaging. Certain items like mobile phones, laptops, and wearables may only be eligible for a replacement in case of a defect.

- **Festival Items**: Due to the seasonal nature of festival products, these items can only be returned within **3 days** of delivery if they are unopened, unused, and in original packaging.

- **Non-Returnable Items**: Products such as consumables (e.g., lights, batteries), personalized items, and items marked as "non-returnable" are not eligible for returns.

2. Conditions for Returns

- Items must be returned in their **original packaging**, with all tags, manuals, and accessories.

- The item must not show any signs of **use, wear, or damage**.

- **Original invoice** or proof of purchase is required for any return or exchange request.

- Any product that has been **tampered with, damaged, or altered** will not be accepted for return.

3. Process for Returns

1. **Initiating a Return**: To initiate a return, please contact our customer support at +91-7775088940 within the eligible return period.

2. **Return Approval**: Once your return request is approved, you will receive detailed instructions on how to return the item.

3. **Shipping the Product Back**: You can either drop the product at our nearest return center or arrange for a pickup by our courier partner.

   - In case of returns due to a **defective product**, Beeskart24.in will bear the return shipping charges.

   - For other reasons, **shipping costs will be borne by the customer**.

4. **Inspection and Refund**: Once we receive the returned item, our team will inspect the product. If it meets our return conditions, the refund or replacement process will be initiated.

4. Refund Policy

- **Refund Methods**: Refunds will be processed via the original payment method (Credit/Debit Card, Net Banking, UPI, etc.). If the payment was made via **Cash on Delivery (COD)**, the refund will be transferred to the bank account provided by the customer.

- **Refund Timeframe**: Refunds are typically processed within **7-10 business days** after the return is received and inspected.

5. Replacement Policy

If your product arrives damaged or defective, we will offer a free **replacement** (subject to availability). If a replacement is not available, a full refund will be provided.

6. Exceptions and Special Conditions

- **Damaged During Transit**: In case your product arrives damaged, please contact us within **24 hours** of receiving the delivery, and provide photographs of the damaged item along with the packaging.

- **Exchange Policy**: We do not offer exchanges unless the product received is defective or incorrect.

7. Contact Us

If you have any questions about our return policy or need assistance with a return, please reach out to our customer support team at:

Phone +91-7775088940

We appreciate your understanding and cooperation!