At Beeskart24.in, we aim to provide you with the best shopping experience for all your electronic and festival shopping needs. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below:
1. Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The product is unused and in its original packaging.
- The product has not been damaged.
- The product must be returned within **7 days** from the date of delivery.
- A valid proof of purchase (order confirmation email, invoice) is provided.
2. Non-Refundable Items
Certain items cannot be returned or refunded. These include:
- Downloadable digital products (e.g., e-books, software).
- Perishable goods (e.g., food, flowers).
- Products purchased during seasonal or festive sales, unless the item is defective or damaged upon delivery.
3. Process for Refunds
- **Inspection**: Once we receive your returned product, we will inspect it and notify you of the status of your refund.
- **Refund Approval**: If your return is approved, we will initiate a refund to your original method of payment (credit card, bank account, etc.). The refund may take **7-10 business days** to reflect in your account, depending on your payment method provider.
4. Shipping Costs
- **Return Shipping**: You will be responsible for paying the shipping costs for returning your item unless the product was defective or damaged.
- **Original Shipping Costs**: Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
5. Late or Missing Refunds
If you haven’t received a refund yet:
1. **Check your bank account** again.
2. Contact your credit card company; it may take some time before your refund is officially posted.
3. If you’ve done all of this and still have not received your refund, please contact us at +91-7775088940
6. Exchange Policy
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us within **7 days** of receiving the product at +91-7775088940 with details of the defect/damage.
7. Cancellation Policy
Orders can only be canceled within **24 hours** of purchase. After this period, orders cannot be canceled or modified as they are processed for shipping.
8. Contact Us
If you have any questions about our refund policy, please contact us:
- Phone: +91-7775088940
- Address: Beeskart24, Shop No.601, 6th Floor Safa Center, Crawford Market, Mumbai (Maharashtra)